Compliance Officer - South Manchester

Full Time   Salary: £20,000 - £30,000

Greater Manchester   Insurance


DMD Recruitment are pleased to represent a well established business and now have a new job vacancy for the role of a Compliance Officer.

The purpose of the role is to assist the business in ensuring a high level of compliance is achieved at all times.

Our client is looking for an individual with:

  • Accurate listening and communication skills at all levels
  • Good time management and organisation
  • Ability to adapt to change
  • Team working skills
  • Ability to pay attention to detail

The job role is desk based, however occasional travel to Dublin may be required. Working from home may also be applicable.

Required knowledge includes:

  • Insurance
  • Regulatory requirements
  • Legal / regulatory wording
  • Products
  • Company culture and structure
  • Company processes and procedures
  • Microsoft Office
  • FCA Code of Conduct

Qualifications (desirable):

  • IF1 and 2
  • Compliance Officer Level 3 Apprenticeship

Duties of the job include:

  • Supporting the Quality Team when required
  • Resolving compliance queries
  • Maintaining all aspects of the annual compliance plan
  • Provision and oversight of an end to end complaint resolution for customers
  • Supporting Team Leaders to develop their teams
  • Assisting with training and development
  • Assisting the Head of HR & Compliance to ensure the business remains compliant at all times
  • Pro-actively supporting agents and Team Leaders to deliver the best service to customers
  • Identifying and communicating business performance, trends and potential risks to the Exec and Management Team
  • Acting as one point of contact for any questions or support regarding Compliance for the business
  • Preparing reports for the Exec, Management Team and Team Leaders
  • Assisting in the training and development of staff within the business
  • Implementing updates & changes regarding compliance across the business when required
  • Adherence to the FCA Code of Conduct at all times

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