Recoveries Motor Claims Team Leader - Manchester
Full Time Salary: £30,000 - £35,000
Recoveries Motor Claims Team Leader
Salary £30’000 to £35’000
Our client one of the fastest growing Insurers in the UK are looking to add to their successful Motor Claims Team, in their purpose built state of the art new building, in the heart of Manchester.
They require a Recoveries Team Leader, who will be responsible for the running and developing the Recovery Team, ensuring they are motivated and clear about the KPI’s they are working to.
You will be required to deal with more complex recoveries issues, handing customer complaints and payment authorisations, also acting as a referral point to other team members. You need to ensure that your team delivers the highest standards of customer care as this is essential to this client.
The successful candidate has extensive knowledge of Motor Claims Handling within the industry and for a large insurer. You will require, having evidence of coaching teams, dedicated to front line customer support in a target environment.
You will understand Legal framework including case laws, knowledge of claims processes and systems and aware of fraud indicators.